Return Policy for the European Union:
If you wish to return an item that does not suit you:
Please include in your package either your invoice or a document mentioning your full name, order number (9 letters), and the references of the returned items. Place this document with the relevant items in their original bag or the provided bag. (Keep your Miss June box, even in case of a return.)
Items must be returned within 15 days of receipt of your order. It must be returned intact to the following address:
If you wish to return an order, you must contact our customer service department by sending an email to customer service.
Returns will be refused if the item is no longer saleable (damaged, used or soiled). The item must be returned in its original packaging, with the garment label, bottom and belt.
You must not have worn or washed the items.
Beauty products, jewelry, or swimsuits cannot be returned for health and hygiene reasons. Due to their contact with intimate areas, simply wearing or using these items does not allow for a refund.
All item tags must still be attached.
During promotional periods, return costs borne by the customer.
* Miss June will refund returned items within 10 working days of receipt in our offices.
Return conditions for the rest of the world (non-EU):
If you wish to return an order, you must contact our customer service department by sending an email to customer service.
Have you received a damaged product or a product complaint? These items cannot be sent as regular return parcels, but must be reported to customer service via customer service.
For our U.S. customers, you can now return your items to our local U.S. address, simplifying the return process:
If you wish to return an order, you must contact our customer service department by sending an email to customer service.
The item must be returned within 15 days of receipt of your order. Please return the item in its original bag or the one in your parcel.
Please contact our customer service by email
simply indicate :
Order reference and date (9 letters)
The reference of the item in question
Reason for return
Our customer service department will be happy to generate a return slip for you.
(During promotional periods and in the Sample Sales category, returns are at the customer's expense).
Please note that you can keep your Miss June box even if you return it.
European Union: For orders shipped with DHL Express, returns are free.*
Returns are also free for deliveries made with Colissimo and DHL Economy.*
*Offer not valid during promotional periods or on the Sample Sales category.
Please contact our customer service via message:
Simply provide us with:
- The order reference and date (9 characters)
- The reference of the item in question
- The reason for the return
Our customer service will be happy to generate a return label for you.
For the rest of the world, we unfortunately cannot offer free return service.
Please note that you may keep your Miss June box even if you return an item.
Return Conditions for the European Union:
If you wish to return an item that does not suit you:
Please include in your package either your invoice or a document stating your full name, order number (9 letters), and the references of the returned items. Place this document with the items concerned in their original bag or the bag provided. (Keep your Miss June box, even in case of return.)
Items must be returned within 15 days of receiving your order. The package must be returned intact to the following address:
If you wish to return an order, you must contact our customer service by sending an email to customer service.
The return will be refused if the item cannot be resold (damaged, used, or soiled). The item must be returned in its original packaging, with the clothing tag, lining, and belt.
You must not have worn or washed the items.
Beauty products, jewelry, or swimwear cannot be returned for health and hygiene reasons. Due to their contact with intimate areas, wearing or using these items prevents any refund.
All tags must still be attached to the item.
During promotional periods, the return is at the customer's expense.
* Miss June will refund returned items within 10 business days after receiving your package at our office.
Return Conditions for the Rest of the World (Outside the EU):
If you wish to return an order, you must contact our customer service by sending an email to customer service.
Did you receive a damaged product or have a complaint? These items cannot be sent via regular return parcel but must be reported to our customer service via customer service.
For our U.S. customers, you can now return your items to our local address in the United States, making the return process easier:
If you wish to return an order, you must contact our customer service by sending an email to customer service.
We are very sorry that you have received a faulty item! Please contact our customer service department with a photo of the faulty item and your order number at customer service.
If you haven't received a refund within 10 working days of returning the items, please contact us at customer service with the proof-of-shipment information on your ticket and we'll check for you.
Unfortunately, we are unable to make exchanges. You can return your item and place a new order to receive the item of your choice
You will be informed by e-mail as soon as your parcel is processed.
Paris, le 20/06/2024